Artwork & Intellectual Property Policy
Intellectual Property & Artwork Policy
1. Customer Responsibility for Submitted Artwork
By submitting artwork, logos, images, or any other content to EU PrintLab for printing, you confirm and warrant that:
- You are the original owner of the artwork, or
- You have been granted explicit written permission by the rights holder to reproduce and print the content
- The artwork does not infringe any copyright, trademark, or intellectual property rights of any third party
- The artwork does not contain any unlawful, offensive, defamatory, or obscene content
2. Prohibited Content
EU PrintLab will not knowingly print the following:
- Registered trademarks or brand logos without written authorisation from the brand owner (e.g. Nike, Adidas, Disney, sports teams, etc.)
- Copyrighted artwork, photography, or illustrations without a valid licence
- Content that is racially offensive, hateful, or discriminatory
- Sexually explicit or pornographic content
- Content that glorifies or promotes illegal activity
- Content that defames or violates the privacy of any individual
3. EU PrintLab's Intellectual Property
All original designs, artwork, templates, and branded content created by EU PrintLab remain the exclusive intellectual property of Everything Unique Creations (Pty) Ltd. You may not copy, reproduce, distribute, or use our designs without our prior written consent.
4. Indemnification
You agree to indemnify and hold harmless EU PrintLab and Everything Unique Creations (Pty) Ltd from any claims, damages, costs, or legal proceedings arising from your submission of artwork that infringes any third-party intellectual property rights or violates any applicable law. This includes all legal costs incurred in defending such claims.
5. File Submission Guidelines
To ensure the best print quality, please submit your artwork in accordance with the following guidelines:
| Requirement | Specification |
|---|---|
| Preferred file formats | PDF, PNG, AI, EPS (high resolution) |
| Minimum resolution | 300 DPI at print size |
| Colour mode | CMYK preferred (RGB accepted — minor colour shifts may occur) |
| Background | Transparent PNG for DTF transfers. White or coloured background for UV DTF stickers. |
| Bleed | 2mm bleed on all sides for stickers and decals |
| File size limit | Maximum 100MB per file upload |
6. Storage of Artwork Files
EU PrintLab may store your submitted artwork files for operational purposes. We will not use your artwork for any purpose other than fulfilling your order. Your files will not be shared with any third party other than as required to fulfil your order. You may request deletion of your files at any time by contacting us.